Online Librarian - a joint project of Murdoch and Macquarie Universities.

Thursday, January 04, 2007

Reference librarians' opinions about virtual reference

The Thrill of the Chase in Cyberspace: A Report of Focus Groups with Live Chat Librarians
by Lynn Silipigni Connaway and Marie L. Radford,

It's a guest piece at the Informed Libarian Online site.


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