Online Librarian - a joint project of Murdoch and Macquarie Universities.

Monday, November 06, 2006

IM talking points

Some IM talking points for libraries considering using IM for their reference service have been posted by Aaron Schmidt at

Among them:

  • IM is just for kids
  • IM is going to destroy our computers (a favorite IT chorus).
  • We don’t have enough money to do IM.
  • Speaking of virtual reference, we’re already doing it with / questionpoint / docutek. We don’t need IM.
  • We don’t have enough time to do IM.
  • Small bonus


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